Placing a Product Order

To place an order, email informationrequest@aer.ca with the following information:

  • contact information (name, address, and telephone number),
  • product name and format, and
  • any other information required in the “request by” field.

Exceptions to this ordering method include Tour Reports and products available at the Core Research Centre.

For the protection and security of financial information, please do not include credit card information; you will be contacted separately for method of payment.

Orders are distributed to the requestor only. It is the responsibility of the requestor to manage use and access within their organization as per the AER copyright and disclaimer.

Electronic products in this catalogue will be delivered via the following options:

  • E-mail for data <10MB (If recipient’s e-mail permits)
  • AER nonsubscription Microsoft Sharepoint (link)
  • AER subscription File Transfer Protocol (FTP)

Product Pricing

Prices listed in the catalogue are in effect at the time of publishing and are subject to change. You may pay for products by credit card (Visa or Mastercard) or charge to an AER account. The Core Research Centre also accepts cash and debit card for their services. To request an AER account (terms and conditions apply), contact the AER Customer Contact Centre at 403-297-8311 or toll free 1-855-297-8311.

Handling fees and applicable taxes will be added to the listed product and services prices, including subscriptions. For confirmation of exact shipping costs, please send an e-mail to informationrequest@aer.ca.